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Privacy Policy

Privacy Statement

The protection of your personal data is particularly important to us. On this page, we inform you about which personal data we process, why this is done, and what rights you have.

Controller

IW Vertriebs GmbH
Winterswicker Feld 4
47495 Rheinberg

Managing Director: Isabell Werth

Phone: +49 (0)151 200 556 38
Email: shop@isabell-werth.de

What data we process

When you visit our online shop, technical information is automatically collected. Additionally, we process the data that you voluntarily provide to us.

  • Name and address
  • Email address
  • Phone number
  • Order and payment data
  • Delivery address
  • IP address
  • Browser and device data

Orders & customer account

We use the data you provide exclusively for processing your order, delivering goods, handling payments, communicating with you, and fulfilling legal retention obligations.

Contact us

If you contact us via email or a contact form, we will store your information exclusively for processing your request and for any follow-up questions.

Shipping and payment service providers

To process your order, we transmit the necessary data to our shipping and payment service providers.

Only the information essential for the respective contract fulfillment is transmitted.

Cookies

Our website uses cookies to ensure the operation of the online shop and to improve user-friendliness.

Non-essential cookies are only set with your consent. You can change your cookie settings at any time via our cookie banner.

Analytics & Marketing

If you have consented, we use analytics and marketing services to improve our online shop and display interest-based content or advertising to you.

This may involve services from Shopify as well as other analytics and marketing partners. Processing is carried out exclusively based on your consent, if required by law.

Newsletter

If you subscribe to our newsletter, we will use your email address exclusively for sending information about new products, offers, and news.

You can revoke your consent at any time via the unsubscribe link in the newsletter or by sending us a message.

Data Retention

We only store personal data for as long as necessary to fulfill legal obligations or the respective processing purposes. Afterwards, the data is deleted or anonymized.

Your Rights

You have the right at any time to:

  • Information about your stored data
  • Rectification of inaccurate data
  • Erasure of your personal data
  • Restriction of processing
  • Data portability
  • Object to processing
  • Withdraw consent with future effect

Right to complain

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with a competent data protection supervisory authority.

Questions about data protection

If you have any questions regarding the processing of your personal data or the exercise of your rights, you can contact us at any time.

IW Vertriebs GmbH
Winterswicker Feld 4
47495 Rheinberg

Phone: +49 (0) 151 200 556 38
Email: shop@isabell-werth.de

Your privacy is important to us

We treat your personal data confidentially and with the utmost care. If you have any questions, please do not hesitate to contact us.